Privacy Policy

At Moveroo (referred to as "we," "us," or "our"), we understand the importance of protecting your personal information. We are committed to fulfilling our obligations under the Privacy Act 1988 (Cth) and ensuring that your privacy is safeguarded in accordance with this legislation.

We recognize that you may have concerns about how we collect, store, and use your personal information when you visit our website, moveroo.com.au (the "Website"). This Privacy Policy is designed to inform you about how we manage your personal information and under what circumstances it may be disclosed.

Please note, this Privacy Policy forms part of the Terms of Use, which can be accessed in the footer of the Website.

Information We Collect

From time to time, we may request personal details such as your name, address, date of birth, phone number, or email address. However, we will never ask for information that discloses your:

  • Political, religious, or philosophical beliefs or affiliations
  • Health and sexuality, racial or ethnic origin
  • Criminal convictions

We may also conduct surveys or market research to collect other information that helps us improve our services and offerings. Participation in these activities is entirely voluntary.

Personal Information on the Website

Like most commercial websites, Moveroo uses cookies. Cookies are small files stored on your device that make it easier to use the Website by remembering your preferences. While cookies do not identify you personally, they can enhance your experience on return visits.

If you prefer not to receive cookies, you can disable them in your browser settings. Please note that disabling cookies may limit certain functionalities of the Website.

Your Option Not to Provide Personal Information

Providing your personal information is optional. By providing your information, you consent to our collection, storage, and use of that information in accordance with this Privacy Policy.

From time to time, we may offer competitions or special promotions and may ask for personal details to provide you with these additional benefits. Participation is entirely optional, but if you choose not to provide the requested information, we may be unable to contact you or grant you access to these benefits.

You may unsubscribe from any additional communications at any time by emailing us at support@moveroo.com.au.

Use and Disclosure of Your Personal Information

Your personal information may be used for the following purposes:

  • To ensure the proper functioning of the Website and the Moveroo business.
  • To assist us with marketing, planning, product development, and research.

We will not disclose your personal information to third parties unless required for the following reasons:

  • To support the operation of the Website or Moveroo's business.
  • To communicate promotional offers or special events.
  • As required or authorized by law.
  • With your express consent.

We will not sell, distribute, or share your personal information with third parties outside of these circumstances.

Security of Personal Information

We take reasonable steps to ensure that your personal information is accurate, up-to-date, and stored securely. While we strive to protect your data, no internet transmission can be guaranteed to be 100% secure. The transmission of information is at your own risk, and we cannot guarantee complete security for data exchanged between you and the Website.

Accessing and Correcting Your Personal Information

You have the right to access the personal information we hold about you. Please contact us at support@moveroo.com.au to request access. We will respond as quickly as possible, although large requests may take additional time to process.

If you believe the information we hold is inaccurate, out-of-date, or incomplete, please contact us. We will correct the information promptly, or provide reasons if we are unable to comply with your request.

Disposal of Personal Information

When personal information is no longer required for the purposes for which it was collected, we will take reasonable steps to destroy or de-identify it, unless prevented by law.

Unsubscribing from Email Communications

To unsubscribe from our email database, please send an email to support@moveroo.com.au with "UNSUBSCRIBE" in the subject line.

Contact Us

If you have any concerns or questions about this Privacy Policy, feel free to contact us at support@moveroo.com.au.

Amendments to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If any significant changes are made, we will provide notice on the Website 14 days prior to implementing the changes, unless circumstances make it unreasonable to provide such notice. Your continued use of the Website after this period indicates your consent to the updated Privacy Policy.

For more information about privacy in general, visit the Office of the Australian Information Commissioner.

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