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Moveroo

Cancellation Request

Need to Cancel Your Move?

We understand that plans change. Submit your cancellation request below and our team will process it as quickly as possible.

Quick Response

Our team will review your cancellation request within 24 hours and contact you to confirm.

Reference Number

Please have your booking reference number ready. You can find this in your booking confirmation email.

Email Confirmation

You'll receive an email confirmation once your cancellation has been processed.

Submit Cancellation Request

Please fill out the form below with your booking details. All fields marked with * are required.

Find this in your booking confirmation email

Need immediate assistance? Call us at +61 7 2143 2557 or email removals@moveroo.com.au

Cancellation Policy

Before We Review Your Request

Please review our terms and conditions regarding cancellations. Fees may apply depending on how close to your scheduled move date the cancellation is requested.

What Happens Next?

  • • We'll review your cancellation request within 24 hours
  • • A team member will contact you via email or phone to confirm
  • • Any applicable refunds will be processed within 5-7 business days
  • • You'll receive a final confirmation email once the cancellation is complete

Still Have Questions?

Our customer service team is here to help. Visit our contact page or call us directly at +61 7 2143 2557.